What is your return policy?
What happens when I sign up for the Newsletter?
Have another question? Contact me here
How do I start Cross Stitching?
Cross Stitching is a simple to do and easy to learn needlework craft. Check out my page on the Basics of Cross Stitching for more information and everything you need to know to get started.
What are the payment options?
We accept all types of card payments through the online store. We also accept checks or bank transfers through the shop. If you select this option I will contact you directly to set up payment of your choice. If you need to sort out another form of payment please contact firstname.lastname@example.org
How do I get my pattern?
When you purchase a PDF pattern, you will be directed to the download page after payment where you can download the PDF. You will also get an email with a link to download the pattern for 30 days. Please let me know if you need me to send you the pattern again after the 30 days and I will gladly do so. email@example.com
When will I get my delivery?
I aim to ship within 2 days of your order, but it could be up to 5. I will notify you when your shipment is on the way. Delivery times will vary depending on your location. Check the Delivery and Returns page for detailed information.